SHIPPING & Returns

Domestic Shipping

Katie’s Kitewear currently ships within the United States. Each order is carefully packaged and shipped with tracking when available. Please allow 2 business days for your order to be processed before shipping. Delivery times may vary depending on the shipping carrier and your location.

Returns & Exchanges

All Katie’s Kitewear pieces are final sale. We do not accept returns or exchanges. Each piece is handmade and unique, with its own character and story—more like a piece of wearable art than a mass-produced product. Because of this, we encourage you to carefully review product details and sizing before placing your order.

Damaged or Faulty Goods

We take great care in creating and packaging every piece. If your order arrives damaged or has a genuine fault, please contact us as soon as possible with your order number and photos of the item and damage.

If the issue is eligible, we will do our best to repair the piece or provide a replacement when possible. Customers are responsible for the cost of shipping the item back to Katie’s Kitewear. Please contact us before sending anything back so we can provide return instructions.

contact us

If you have any questions about your order, please do not hesitate to contact us!

katieskitewear@gmail.com